Three Lessons for Creating a Sustainable AI Advantage
Jul 30, 2025
Sources: https://openai.com/index/intercom, OpenAI
Three Lessons for Creating a Sustainable AI Advantage
Intercom shares insights on building a scalable AI platform for customer support through three key lessons.
Intercom outlines three essential lessons for developing a sustainable AI advantage in customer support. These lessons focus on evaluation processes, architectural considerations, and strategic implementation. By applying these principles, companies can enhance their AI capabilities and improve customer interactions. For more details, visit OpenAI.