Three Lessons for Creating a Sustainable AI Advantage
Jul 30, 2025
Sources: https://openai.com/index/intercom, OpenAI
Three Lessons for Creating a Sustainable AI Advantage
Intercom outlines three key lessons for building a scalable AI platform to enhance customer support.
Intercom shares insights on developing a sustainable AI advantage in customer support. The company emphasizes the importance of thorough evaluations, robust architecture, and continuous learning. These lessons aim to guide organizations in leveraging AI effectively for improved customer interactions. For more details, visit OpenAI.