Three Lessons for Creating a Sustainable AI Advantage
Jul 30, 2025
Sources: https://openai.com/index/intercom, OpenAI
Three Lessons for Creating a Sustainable AI Advantage
Intercom shares insights on building a scalable AI platform with three key lessons for enhancing customer support.
Intercom outlines three essential lessons for developing a sustainable AI advantage in customer support. These lessons focus on evaluations, architecture, and scalability. By implementing these strategies, businesses can better leverage AI technologies to improve customer interactions and support services. For more details, visit OpenAI.